Deleting your account
You can delete your Astrokolo account yourself at any time — in the mobile app or on the website.
How to delete your account
- In the Astrokolo app: “Profile → Delete account”.
- On the website: sign in, open “Account” and press “Delete account” at the bottom of the page. To confirm, enter your account email.
What is deleted
- your account: email, name, password and profile settings;
- saved charts, folders and tags;
- saved interpretations and your personal orb settings;
- your newsletter subscription;
- an active subscription — it is cancelled, with no further charges.
What is kept
- payment records (plan, amount, date) — without your name or email; we are required to keep them for bookkeeping for 7 years;
- reviews you left, if any — without your email, with only the first letter of your name.
After deletion
Deletion is immediate and cannot be undone. You will receive a confirmation email. You may sign up again with the same email whenever you like — it will be a new account.
Can’t sign in to your account?
Write to us at info@astrokolo.com from the email your account is registered with — we will delete it within 30 days.